Effective Date: 1 Jan 2026
At INAMYN, we are committed to delivering luxury quality. However, we offer a 7-Day Return & Replacement Policy under strict conditions.
✅ 1. Eligibility for Return / Replacement
You can request return/replacement ONLY if:
- Product is damaged / defective
- Product received is incorrect (wrong item)
- Product quality is not as described
⚠️ 2. Mandatory Proof (VERY IMPORTANT)
To claim return/replacement, customer MUST:
- Record unboxing video at the time of delivery
- Take clear images of the issue
- Share proof within 24 hours of delivery on WhatsApp
❗ Without video proof, claim will NOT be accepted
🚫 3. Strict No-Return Conditions
Return/Replacement will NOT be accepted if:
- Product has been used, worn, or damaged by customer
- Tags/packaging are removed or damaged
- Request is made after 7 days
- No unboxing proof is provided
- Minor color difference due to lighting/screens (not considered defect)
🔁 4. Return Process
- Contact us on WhatsApp within 24 hours
- Provide order number + proof (video/images)
- Our team will review within 2–3 working days
- If approved:
- Product must be returned in original condition
- Replacement will be shipped OR refund processed
💰 5. Refund Policy
- Refund will be issued only if replacement is not available
- Refund method:
- Bank Transfer / Store Credit
- Processing time: 5–7 working days after approval
🚚 6. Shipping Charges
- If issue is from our side → We bear shipping cost
- If customer changes mind → No return accepted
⚡ 7. Important Note
INAMYN follows strict quality control.
Fraudulent or false claims will result in blacklisting of customer account.
📞 8. Contact Support
📧 Email: info@inamyn.com
📱 WhatsApp: [Add Number]
🌐 Website: www.inamyn.com
